58 Jagriti Vihar, Ring Road Nathanpur Dehradun UK India
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary based on location and order value. We offer free shipping for orders above ₹999. Standard shipping charges apply for smaller orders and will be displayed at checkout.
We accept multiple payment methods for your convenience, including:
- Credit/Debit Cards (Visa, MasterCard, Rupay)
- UPI & Wallets (Google Pay, PhonePe, Paytm)
- Net Banking (All major banks)
- Cash on Delivery (COD) (Available for select locations)
- EMI Options (For eligible orders)
All transactions are secure and encrypted for your safety.
Delivery times vary depending on your location and shipping method:
- Standard Delivery: 3-7 business days
- Express Delivery: 1-3 business days (if available)
- Cash on Delivery (COD): 4-10 business days
- Remote Areas: May take slightly longer
Yes! Shopping in our online store is 100% secure, and we take data protection seriously.
- SSL Encryption: All transactions are protected with SSL (Secure Socket Layer) encryption to keep your personal and payment details safe.
- Secure Payment Gateways: We use trusted payment providers like Razorpay, PayU, Stripe, and PayPal to ensure secure transactions.
- Data Privacy: Your personal information is stored securely and never shared or sold to third parties.
- Fraud Protection: Our system monitors for suspicious activities to prevent fraud.
Shop with confidence! Your security is our top priority.
Once you place an order, here’s what happens next:
1️⃣ Order Confirmation – You’ll receive an email/SMS confirming your order details.
2️⃣ Processing – Our team prepares your items for shipping.
3️⃣ Shipping & Tracking – Once dispatched, you’ll receive a tracking link to monitor your delivery status.
4️⃣ Delivery – Your order will arrive within the estimated time frame.
5️⃣ Post-Purchase Support – If you have any issues, our customer support is ready to assist you!
Need Help? Contact us anytime for updates!
Yes! After placing an order, you will receive an invoice automatically via email.
- Email Invoice: Sent to your registered email after payment confirmation.
- Download Invoice: Available in your My Account → Orders section.
- Printed Invoice: Included in your package for most orders.
If you need a duplicate invoice, you can request it via our customer support.
Send us an email
Tel. +911354511541
Email: upfrontstore.in@gmail.com